# [Financial Crime](../domain.md)
## Entities
### Customer Preferences
Customer Preferences captures communication and consent preferences that apply to a specific customer relationship.
```mermaid
---
config:
layout: elk
---
classDiagram
class CustomerPreferences{
* Preference Identifier : string
Contact Preference : enum~ContactPreference~
Marketing Consent : boolean
Effective From : date
}
Customer "1" --> "0..1" CustomerPreferences : has
class ContactPreference["Contact Preference"]{<>}
class Customer["Customer"]
```
```yaml
existence: dependent
mutability: slowly_changing
attributes:
Preference Identifier:
type: string
identifier: primary
description: Unique identifier for the customer preference profile.
Contact Preference:
type: enum:Contact Preference
description: >
The customer's preferred channel for outbound communication from the institution.
Must be respected in all non-mandatory communications and drives CRM system routing.
Marketing Consent:
type: boolean
description: Indicates whether the customer has consented to marketing communications.
Effective From:
type: date
description: Date from which the current preference set applies.
```
```yaml
governance:
retention_basis: Inherited from domain default retention of 10 years post relationship end for AML/CTF record-keeping
```
## Relationships
No relationships are sourced directly from Customer Preferences in the current domain model.